To use all features in the Shogun A/B Testing app, your Shopify staff account needs specific permissions. Even if you have access to the app itself, Shopify may still block specific actions, such as creating a theme test, if your staff permissions are too limited.
This article outlines the exact Shopify permissions you need to ensure everything works smoothly.
Why Permissions Matter
Shogun A/B Testing interacts with your Shopify themes, products, and storefront data.
If your Shopify account doesn’t have the required access, you may experience:
Errors when creating a theme test
Missing or disabled theme-related options
Tests not applying to products
Unexpected or generic error messages
Making sure your staff permissions are set correctly will prevent these issues.
Required Shopify Permissions
To fully use Shogun A/B Testing, ensure your staff account has the following permissions enabled.
Online Store (Required)
You must have Online Store access with all of the following options turned on:
Themes
Edit code (including generating theme blocks)
Blog posts and pages
These permissions allow Shogun to duplicate themes, create test variations, and publish updates as part of a theme test.
Products (Required)
You need the ability to view and modify products so Shogun can apply test templates to product groups.
Make sure these product permissions are enabled:
View
View cost
Create and edit
Markets (Required)
Shogun does not require full Markets access, but you must have at least:
View
This allows Shogun to read product availability and sales channel settings when creating tests.
Content (Required)
Shogun uses content assets, including files and metaobjects, to generate or modify themes for tests.
Make sure the following Content permissions are enabled:
Metaobjects
View
Entries
View
Files
View
Create
Edit
These allow Shogun to properly read and manage theme assets and content dependencies during test creation and theme duplication.
How to Update Your Permissions
If you don’t have the required access:
Ask your Shopify store owner or admin to open Settings → Users and Permissions
Select your staff account
Enable the permissions listed in this guide
Save the changes
Log out and log back in to refresh your access
Troubleshooting
If you still run into issues after updating your permissions:
Double-check that Themes under Online Store are enabled
Confirm you have access to the Shogun A/B Testing app
Retry the action and note the exact time if an error occurs
Contact Shogun support with this information so we can help investigate
Additional Notes
When Shogun is installed, the store grants the app all required scopes, but individual staff accounts still need the correct Shopify permissions to use those features.